Faq category

Sales


Can I add my logo to the Certificate of Completion?

Yes. All certificates are branded in your name with your logo. Restrictions may apply to accredited courses.

Faq category

Courses


What is Graduate America?

Graduate America is a national education initiative. For more information, please visit graduateamerica.org

Do you assist with Credit Transfers?
Yes. We work with Pearson's Propero Learning and ACE Credit to facilitate the credit transfer process.
Can a give a public review of my course?
Yes. Learners can provide reviews and give feedback on each course
Are your courses accredited or CE Approved?
Yes. We offer both accredited and non-accredited courses. Courses are organized via an Accredited filter. If you have any concerns, please contact us prior to enrollment. 
Faq category

Certificates


How do I access my certificates?
A certificate link is available on the enrollment page.
How do I become eligible for a certificate?
To be eligible to buy a Certificate of Achievement, you must mark over 90% of course steps as complete and attempt all test questions, achieving a score of over 70%
Faq category

Refunds


Do you offer a money back guarantee?
Yes we offer a 14 day money back guarantee? 
Faq category

Accreditation


Which Accrediting boards do you support


ACE Credit
American Psychological Association (APA)
National Board for Certified Counselors (NBCC)
Employee Assistance Certification Commission (EACC)
Association of Social Work Boards (ASWB)
NAADAC, the Association for Addiction Professionals (NAADAC)
American Academy of Health Care Providers in the Addictive Disorders (AAHCPAD)
National Association of School Psychologists (NASP)
Commission for Case Manager Certification (CCMC)
Association of Canadian Travel Agencies
American Payroll Association
The Centre for Association Leadership
Academy of Professional Funeral Service Practice
Canadian Professional Sales Association
International Coaching Federation
CFP Board
Financial Planning Standards Council
HR Certification Institute
Institute of Electrical and Electronics Engineers
Institute of Professional Bookkeepers Canada
National Board for Certification in Dental Laboratory Technology
Society of Cable Telecommunication Engineers
Society for Marketing Professional Services
Society for Human Resource Management

Faq category

SCORM


What is SCORM/AICC/xAPI?

SCORM stands for “Sharable Content  Object Reference Model”  - a standardized way to package online learning courses so they can be easily moved between learning management systems.

AICC is very similar to SCORM in capability, and is a format which is often used by third party course providers, such as Lynda.com when distributing their modules to clients.

xAPI is a more powerful version of the SCORM standard which facilitates increased reporting and offline course taking.

Faq category

Authoring Tools


What Authoring Tools do you recommend?

ARTICULATE STUDIO/ STORYLINE
Comprehensive authoring tools to create virtually any type of e-learning experience, including complex activities and simulations.

ADOBE CAPTIVATE
Create a wide range of e-learning with this popular SCORM-compliant authoring tool from Adobe

TECHSMITH CAMTASIA
More than a simple screen recorder, Camtasia helps you create professional annotated videos from your computer screen.  Great for software demos.

Faq category

Live Class


Is there any limit on how many live classes I can have in my classroom?
No, there is no limit. You can have as many live classes and sessions as you need.
Do my students have to pay for using the classroom?
No we do not charge students for attending your live events and trainings.
How is the access to my classes secured?
Our advanced class scheduling allows you to set up individual or group attendance permissions. Each student authenticates with his own username/password thus compromising session links is impossible.